Home Security System Reviews

Hundreds with 5 Stars

FrontPoint Security is highly rated and often seen as the #1 home security provider by industry experts and nationwide surveys. As you research home security companies by checking out home secuirty review sites, you will consistently find that FrontPoint outranks the competition.

FrontPoint even earned the 2012 Angie's List Super Service Award. “It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that FrontPoint Security earned this recognition speaks volumes about its dedication providing great service to its customers.”

Our customers' opinions are of utmost importance to us. We're very proud to receive glowing reviews from real people who have used our systems and interacted with our staff. In short, customers love us!

Check out home security reviews for yourself. See how other consumers, just like you, describe FrontPoint products and features. Informed decisions are the best decisions, so please take all the time you need for research.

Read reviews from people who travel often, who want remote access to their security, or who don't want to hassle with complicated wiring and extensive technician's visits. You're likely to find reviews from someone who has used our system in a situation similar to your own.

We're dedicated to providing the protection our customers want and the convenience they deserve. We hope these customers' comments can help you determine the best fit for your own security needs.

> Customer Love

A great alarm system

We have had FrontPoint for about a year and a half and it has been great. My husband is away for work very often so it was important for me to have a security system to make me feel safe while he is away. We chose FrontPoint because it was the least expensive way that we could find to get what we wanted from a security system. We liked the system so much I even convinced my boss to get Front Point at his house and he loves it too.

I use the iPhone app all the time and it works great. If I happen to walk out the door and forget to set the alarm, I just set it from my phone in my car. This is a great alarm system and a great company. I absolutely recommend FrontPoint to anyone I know who is looking for a security system.

Jessica K, Maryland

Exceptional Customer Service

FrontPoint has hit the mark for exceptional customer service and offering the home owner a piece of mind when he or she goes to bed at night or steps out for a weekend get away. Every time I have a opportunity to tell my friends about Front Point, I do so with a smile and eagerness to see to it that they experience the security umbrella of such a fantastic defense against home intrusion and fire. At around 3am my wife and I were asleep and we woke to the piercing alarm of the control panel. I quickly checked my blackberry and received a email that my glass break sensor had been tripped. I was able to disarm the system under the 45 seconds for delay and found that a glass picture had fell off the wall. Wow!! It actually picked up breaking glass!!! The main reason I purchased Front Point was for the cellular connection, with no extra cost. Thank you FrontPoint, we sleep well at night!!

Ian V., Canada

Service is impeccable

The customer service is among the best I have EVER had. To me they compare to companies like Starbucks. And the service is impeccable. Love using my iPhone app to arm and disarm my house. The push notifications notify me on my phone and via text message on my phone. Great stuff!

Tommy G., Ohio

FrontPoint wins hands down

Frontpoint wins hands-down over ADT, Brinks and others. It is simple to install and carefree. My 6 year old knows how to arm the system...that's how easy it is. And the customer service is excellent. They are patient and explain everything to a T. I highly recommend this system. It is hassle-free, modern, efficient and simply WORKS!

Madelon M., New York

Easy to install

It was easy to install, it has been easy for friends looking after the pets to use while I'm away, and I like that if I do get broken into, there's nothing for the guys to tear out of the wall as has happened to neighbors.

Allison K., Pennsylvania

Great customer service

Love the ease of installation, great customer service and great response to alarms. I have had the system for over a year now and could not be happier!

Kevin W., Illinois

Can't imagine being without it

I've had frontpoint for almost a year and can't imagine being without it! Easy to setup, easy to monitor and the online and iphone apps are fantastic? Forget to set the alarm--not a problem, arm it from your phone, disarm from your phone. Use the video feed and check in to see what is going on inside or around your property. Fantastic system that is light-years ahead of other security systems.

Mark H., Pennsylvania

Best on the market

As a skeptic, this system sounded too good to be true. I had researched MANY other companies' equipment and monitoring programs and couldn't believe the price difference and system abilities with Frontpoint. After many visits from larger companies (ADT, Protect One, and a local firm) I settled on Frontpoint. My wife was apprehensive about me setting the system up, but is VERY happy with the end result. Their equipment, customer service, and ease of use is the best on the market.

Claudia T., California

Friendly and helpful

I've been using Frontpoint since June of 2008. Installation was easy and only took a few hours. I have since added more sensors to the sytem and upgraded the controller and keypad. Every contact with their customer service has been the best. They are always friendly and helpful, available nights and weekends.

I like the fact that I can control my alarm and lights from my cell phone with the mobile web site. The regular web site gives you access to most everything on your system. You can customize the text alerts to give you as much or as little information as you like.

It gives me great piece of mind when away or at home to know my house is monitored for fire and intrusion 24/7. The monthly monitoring fees are the best I have found.

Jim K., Michigan

Thank you FrontPoint

FrontPoint hasn't let us down. Once, we were out of town and the grandparents were babysitting. They burned some popcorn in the microwave and the monitored smoke alarm went off. Within seconds, FrontPoint was calling to see if everything was OK. The system itself wasn't even armed. I honestly don't know why anyone would go with any other alarm company.

Scott C., Pennsylvania

Thank you FrontPoint

I Shopped and Shopped and NOTHING else came close to the features, wireless, and the price! It has made me feel safe in my home now which is the best part I am most grateful for. Phone app is great and parents come and go with the keychains I gave them. Thank you FrontPoint!

Tiffany B., New Jersey

I couldn't be happier

I shopped a lot of systems even had a company come in and quote me $3,000. I also had ADT salesman come in I signed and agreed to a contract and price then next day his company called saying they couldn't honor the salesman price. He screwed up his quote and I ended up getting screwed.. Then I found Frontpoint and couldn't be happier. Great price, easy installation and great service.

Android App is great... and with the new Zwave stuff coming soon it couldn't get better!! I AM FRONTPOINT!

Fitos N., New York

CUSTOMER LOVE

We chose FrontPoint because it was the least expensive way that we could find to get what we wanted from a security system. We liked the system so much I even convinced my boss to get Front Point at his house and he loves it too.

Jessica Kramer
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You can set up customizable alarm pin numbers for EACH person that has access to your house — you can disable any of these codes without interrupting your own, or without having to redistribute access to other people.

Karen Pike Jennings
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