Key To Our Success
We live a culture of service: Our sales and service employees put our customer needs first. Other employees work behind the scenes to ensure customers get a dependable and delightful experience. We’re proud that our same customer experience extends to everyone who works here because our colleagues also deserve a great experience, too.
Not Your Average Call Center: Customer Care
At Frontpoint, we pride ourselves on providing service like it used to be by delivering peace of mind. That comes to life when working with our Customer Care department.
World-class customer service is in Frontpoint’s DNA, and our Customer Care Department makes the customer service magic happen. Our Customer Care representatives offer unmatched service and assistance on everything from system shipment and activation, to additional equipment requests and troubleshooting. Our service agents have an innate ability to connect with our customers on a personal level, all while delivering top-notch service.