Customer Support | Frontpoint Security

We're Here for You

You have questions? You'll get answers. Many are right here, in our Support section. Or just call us: 877-602-5276!

We won't waste your time in automated phone loops with endless menus. FrontPoint is real people providing real help.

Ready to Activate? We're ready too, so let's get started:

Customer Activation
(866) 441-0501

Simple security means you get what you need, quickly, without stress. Please contact us any time. We're friendly and we know our stuff.

Customer Support
(877) 602-5276

Monday - Friday:
8 a.m. - 10 p.m. Eastern

Saturday - Sunday
10 a.m. - 4 p.m. Eastern

User Guides

Everything FrontPoint builds is simple, smart and straight-forward. Our User Guides are no exception. With equipment this easy, we don't need complex diagrams and convoluted language. Learn how to use your FrontPoint system, in short, simple steps.

Download these guides now:

This video walks you through a standard FrontPoint setup. Learn tips for placing each type of sensor – to protect against intrusion, fire or environmental threats.

Secure Your Home

Room By Room

Experience home security in action, in our interactive home. Visit every room. It's the simplest way to see how safer, smarter security can fit in your home.
> Tour our interactive home

Free Mobile Apps

Take the Worry Out of Being Away

Control and monitor your home security system from your phone!

Our mobile apps work with nearly any smartphone, and many email-ready cell phones. You'll also need either our Interactive or Ultimate Monitoring plan.

Explore all you can do with the FrontPoint mobile apps, from arming and disarming your alarm system, to watching live video. The resources are here for you – videos, diagrams, and download instructions.

iPhone | iPad | Blackberry | Android | Windows Phone

Your Security System

Customized For Your Needs

FrontPoint offers top-rated GE Security equipment, all backed by a 2-year warranty. Visit ourEquipment section to learn about your options. You'll find details such as Features, Specifications and Setup/Use guidance for every sensor, control or accessory.

Equipment is organized by category:

Our Buying Advice section is also stocked with videos, tips and tutorials, to help you feel at ease with your selection. Prefer to speak with a live person? We'd love to help you. Call our Security Consultants now!

Need help?

Mailing Address
1568 Spring Hill Road
Suite 100
McLean, VA 22102

Cancel False Alarm
(FrontPoint Customers)
(800) 932-3822

Customer Support
(877) 602-5276

Customer Activation
(866) 441-0501

CUSTOMER LOVE

We chose FrontPoint because it was the least expensive way that we could find to get what we wanted from a security system. We liked the system so much I even convinced my boss to get Front Point at his house and he loves it too.

Jessica Kramer
Facebook

You can set up customizable alarm pin numbers for EACH person that has access to your house — you can disable any of these codes without interrupting your own, or without having to redistribute access to other people.

Karen Pike Jennings
Facebook

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