wow customer service at frontpoint
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Service that Wows our Customers (and the competition!)

At FrontPoint, our goal is to WOW our customers with exceptional products and service. Now while it's true everyone can't be wow'd, we do try our best, and we believe we provide better security solutions than just about anyone else in the industry. 

We invite you to listen to our customer stories, like this 2-minute video from Bill, a real FrontPoint customer. 

FrontPoint Rated #1

FrontPoint was rated the #1 home security provider in a recent nationwide survey.  The survey, conducted by one of the leading online marketplaces, rated security providers based on service quality, value, responsiveness, and professionalism.  FrontPoint achieved the highest rating across each category, and the highest overall rating as well. 

"A-"mazing BBB Rating

FrontPoint is rated by the Better Business Bureau with an excellent “A-“ rating, meaning FrontPoint meets all the BBB accreditation standards.  We are proud of our rating, and encourage prospective customers to review FrontPoint’s BBB Reliability Report as well as Better Business Bureau reports for any security company they may be considering.

30-day, Money-back Guarantee

We believe in our products and service so strongly, that new customers receive a 30-day, 100% risk-free trial.  So if you are unhappy with our product for any reason, you can return your FrontPoint system for a 100% refund, with no restocking fee and no return shipping fee. 

How do we do it?  It’s simple, we stand by our product 100%, and our return rate is practically 0%.    

Helpful Security Consultants

Our security consultants are friendly, knowledgeable, and trained to help you select the best alarm system for your needs.  We often receive compliments from customers on the high quality of our consultants, and we are confident you will think the same. Talk to a Security Consultant today.

Incredible Online Reviews

Customers are constantly expressing how much they love FrontPoint.  Check out some of the great reviews:

"Over the course of about 30 minutes, I was able to customize an absolutely state-of-the-art system, with full monitoring and video" - 5-star rating on Yelp!

"FrontPoint Security does indeed rock!" - review on epinions.

"Their customer service is fantastic...I'm really happy with their service and think it's a great value. I would highly recommend them." - 5 star rating on SuperPages.

Check out additional FrontPoint reviews here.

Incredible Online Reviews

Customers are constantly expressing how much they love FrontPoint.  Check out some of the great reviews:

"Over the course of about 30 minutes, I was able to customize an absolutely state-of-the-art system, with full monitoring and video" - 5-star rating on Yelp!

"FrontPoint Security does indeed rock!" - review on epinions.

"Their customer service is fantastic...I'm really happy with their service and think it's a great value. I would highly recommend them." - 5-star rating on SuperPages.

Check out additional FrontPoint reviews here.