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Introducing the Image Sensor

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Introducing the Image Sensor
By: Editor
July 6, 2015
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Introducing the Image Sensor

It’s an unsettling scenario: you’re lying in bed at night or away from home on vacation, and you receive a notification that motion has been detected in your home. Could it be an intruder? A hungry family member on the prowl for a midnight snack? That framed painting you thought was oh-so secure taking a tumble off the wall?

With Frontpoint’s new Image Sensor, no one has to just wonder nervously about what exactly is going bump in the night; they can see for themselves.

This unique device combines the motion detection features of our Motion Sensor and adds the ability to capture photos whenever motion is detected. Images are then available to view directly on their Touch-Screen Control Panel or via the Frontpoint Mobile App. Think of it has an easy-to-use, cost-effective alternative to video monitoring.

And while we know that you can never have too many pet photos, most animals weighing less than 40 pounds won’t trigger the system. That way, there’s no mystery as to whether it’s Fido or a bad guy moving around in your home.

The Image Sensor is available starting today! And it does require a Touch-Screen Control Panel, as well as Interactive and Ultimate Monitoring.

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Comments
Jay
July 14, 2015 at 1:32 AM
Hello, What is the resolution or picture quality of the picture of the image sensor? Does the image sensor only take one still photo? If you placing the sensor in the corner of a room there's a good chance it will sense motion 90 degrees from the device- and as soon as the image is in the sight line. This means you don't get a direct shot. Can you confirm? Also why doesn't the system take lithium's? Thanks
Gilbert Cho
July 14, 2015 at 8:30 PM
Hi Jay, great questions! The resolution of the Image Sensor is 320x240. And it will take TWO still images when motion is detected, about a second apart between the shots. So to answer your question about getting a direct shot, the first picture taken may or may not get the picture that you want, which is why the second picture will be taken to get you another angle. Hope this helps!
Jay
July 15, 2015 at 12:59 AM
Thanks Gilbert, Most of your components take lithium batteries. Why only alkaline for the image sensor? How many images do you store? Are these stored locally on the control panel or are they stored on your server/cloud? Are there additional video's or clips that you can see sample shots. The one page you show online is not sufficient. Also the tear sheet says to not mount near a couch a dog under 40 pounds may jump on. What distance is sufficient? The spec's and literature for this product is not clear. Please provide this feedback to your product development team. thank you
Gilbert Cho
July 15, 2015 at 1:16 PM
Great feedback, and duly noted. I'm sending this over to them immediately and I'll try to have answers to your questions ASAP!
Christopher Marrero
July 15, 2015 at 7:33 PM
WOOHOO the Image sensors are BACK!!!!! I have on sitting on my wall waiting to be used :-)
Valerie Saponara
July 15, 2015 at 8:38 PM
Christopher, trust us when we say we're just as excited as you are! Give us a call if you want help making sure it adds in properly.
Jim Forte
July 16, 2015 at 11:44 AM
I can't find the price? Only if I order a new system. Why is it not a web cam?
Veronica Davis
July 16, 2015 at 1:58 PM
I have 4 systems with Front Point. When a motion sensor goes off, its nearly always been because the sensor fell off the wall. Have re-placed tape with replacements from Front Point as well as super-tape bought from store. So most sensors end up on a shelf instead of stuck to the wall.
Tom Hogan
July 17, 2015 at 5:28 PM
Veronica....I have had the same problem with the tape not holding after a year or two. What I have done to resolve the problem is the following. I take a very thin nail (such as a finishing nail if long enough, or a longer thin nail such as used to hang pictures) and gently hammer it in at the height of the bottom of the motion sensor (keeping the nail at a slightly upward angle). Then I place the motion sensor (using tape) as I did before, but now also resting on the nail. That little extra support from the bottom prevents the motion sensor from pulling away at the top.
Jay
July 20, 2015 at 8:15 PM
the brackets for the new image sensors have holes that allow you to secure to a wall with a nail. I just received them several days ago. The adhesive the image sensors come with is just ok- not sure the pound rating. I stuck to a wood panel wall in my basement and they fell down, so I nailed them in place.
Martha V
July 16, 2015 at 8:30 PM
If we don't have a touch screen control panel, does it take much to get it upgraded so that we can use this new Image Sensor? I currently have a motion sensor in my home but would love to have one that took images. I once had my alarm system catch something and I wasn't sure if it was a false alarm or not. Since I work far from home, it was a nightmare driving there thinking of the worst possible scenario. Luckily it was a false alarm, but I feel that an Image Sensor would allow me to quickly assess the situation and have the authorities called ASAP! Thanks!
Gilbert Cho
July 17, 2015 at 5:42 PM
Hi Martha, it definitely sounds like you could use an Image Sensor! I'll have someone from our Support Team reach out to you to discuss what can be done to get you a Touch-Screen Control Panel.
Charles
July 17, 2015 at 12:05 AM
What is the night-vision distance? Are those just 5 IR leds I see below the motion sensor?
Gilbert Cho
July 17, 2015 at 5:11 PM
The night vision range on the Image Sensor is similar to its normal vision range of 35 feet, but is optimal at 15 feet.
Tom Hogan
July 17, 2015 at 3:11 AM
Does the Image Sensor only take pictures when the security system is "armed away"? Or does it take pictures every time it records an event, even when the system is not armed?
Tom Hogan
July 17, 2015 at 3:32 AM
When the Image Sensor triggers an intrusion alarm, how much time must pass before it will again take a photo when motion occurs in front of it again?
Gilbert Cho
July 17, 2015 at 5:12 PM
Excellent question! By default, the Image Sensor will idle for about three minutes after being triggered.
REBECCA
July 17, 2015 at 4:08 PM
I'm intrested in cameras do you have any
Gilbert Cho
July 17, 2015 at 5:04 PM
Yes we do! Here's a link to our Wireless Indoor Camera to get you started: http://www.frontpointsecurity.com/equipment-overview/cameras-and-home-automation/wireless-indoor-camera
Tom Hogan
July 18, 2015 at 6:39 PM
When using an Image Sensor, how is the data, voice, and video traffic on the user's home wi-fi network isolated from the internet access granted for mobile app access to the photos being taken? To whom are we giving the ability to access our home wi-fi network when we use an Image Sensor?
Valerie Saponara
July 23, 2015 at 4:59 PM
Tom, great news! This sensor actually sends those photos through cellular technology so you're completely in control of what information is being passed along within your home. Hope that helps answer your question!
Pam
July 18, 2015 at 10:37 PM
How long can I expect the infra red to last on this camera? I have a regular video feed and the infra red went out after 6 months.
Pam
July 18, 2015 at 10:41 PM
I guess I should say night vision
Valerie Saponara
July 20, 2015 at 6:11 PM
Pam, that night vision is good for the life of your 3 year warranty (contract). If anything ever happens to the sensor within those 3 years, causing it to break or not function completely, we will gladly replace it for you free of charge!
Les
July 19, 2015 at 4:28 PM
Can this image sensor be used outdoors?
Valerie Saponara
July 20, 2015 at 3:53 PM
Les, unfortunately it can't. This sensor has temperature and weather limitations that makes it only useful inside your home.
Earl Graffius
July 21, 2015 at 4:45 AM
What is the price? Does it do video as well as pictures? Where are the pictures stored?
Valerie Saponara
July 23, 2015 at 4:57 PM
Earl, the price for this Image Sensor is $89.99 and it only takes pictures that are triggered by motion. Once an image is recorded it is stored on your MyFrontpoint.com account. Please let me know if you have any more questions!
Ron
July 21, 2015 at 10:32 PM
Can I view the sensor imager video with your app? Does the sensor work on Zwave technology or Wifi? Thank you, Ron
Valerie Saponara
July 23, 2015 at 4:55 PM
Ron, great questions! Yes you should be able to see images from that sensor on your smartphone app. This connection is over cellular signals, so neither z-wave or WiFi is used here. Thank you for the comments!
Louis
July 22, 2015 at 7:26 PM
What is the price for existing customers? I only see the description for new service.
Valerie Saponara
July 23, 2015 at 5:00 PM
Louis, currently the price for new and existing customers is $89.99 as it is just another sensor that can be added onto your current system at any time you wish. If you'd like to purchase one please let us know and we can have someone give you a call!
Wayne
November 23, 2015 at 3:36 PM
How long is the delay between detecting motion and the first photo being taken? Thanks.
Valerie Saponara
November 23, 2015 at 6:57 PM
Wayne, good question! It is only a few seconds between motion being detected and a picture being taken on that image sensor!
Nancy
December 2, 2015 at 3:09 AM
It seems like the 2 pics are of the same angle every time I see a couple of uploaded pics. Why is this? Also I've wasted 4 pics that were uploaded when the system was in armed stay mode. One only gets a certain amount of uploaded pics...how can this be avoided...of course I'm going to be moving in my home (when in armed stay mode)....
Valerie Saponara
December 2, 2015 at 4:04 PM
Nancy, once you position your image sensor all your pictures will be taken from that angle until you move that actual sensor to face in another direction. If pictures are being taken while you are in the home, we can address this for you and have our Support Team explain what is going on there. At this time we are having trouble locating you as a customer based on your comments and username. Can you please email us at wecare@frontpointsecurity.com when you have a second with the full name on your account so we can reach out to you? Thank you!
Paul Lee
December 16, 2015 at 5:11 PM
How long is the battery life?
Valerie Saponara
December 16, 2015 at 5:29 PM
Paul, the battery life for that image sensor would be about 3-5 years. Also keep in mind anytime a sensor has a low battery your system will notify you about 6 months out before it starts to die.
Michael
February 25, 2016 at 3:15 AM
When will you offer a sensor with higher resolution. Right now the pictures are very fuzzy and would never hold up in court if you needed it.
Katie Rynex
February 26, 2016 at 7:23 PM
Michael, we are always testing potential new products to add to our system. Once we have any new updates, we will be sure to let you know about them! Thanks for reaching out and please let us know if you have any other questions.
TJ
March 1, 2016 at 10:19 PM
My image sensor pictures are dark. Can't see a persons features. They are pointed at a set of patio doors.
karen
April 5, 2016 at 3:40 PM
Why do you only get to upload 40? I understand not keeping more than 40, but if you delete one from your gallery it seems you should get to upload another
Gene
May 29, 2016 at 1:20 AM
Not as good of quality as frontpoint advertises on their website. But works.
Arnold Klein
August 16, 2016 at 6:26 PM
Can I upload images stored on my iphone Frontpoint app to my Mac Pro Book?
Katie Rynex
August 17, 2016 at 1:10 PM
Arnold, thank you for reaching out! While you won't be able to save and upload directly from the app, you can access the website from your Mac Book and save them directly to your computer from the website. We hope this was helpful!
Adam
October 24, 2016 at 5:12 PM
It looks like it's worth more to get the image sensor over the motion sensor due to better angle (80 deg vs 90 deg) and distance (25 ft. vs 35 ft.) coverage.
Tmariw
November 2, 2016 at 3:19 AM
Do the image sensors only work when the alarm system is in armed away mode like the motion sensors?
Katie Rynex
November 11, 2016 at 4:27 PM
Great question! By default, just like the motion sensors, the image sensors only work in arm away. Thanks for reaching out!
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