You can add medical information like pre-existing conditions and allergies to your account. If a medical alarm is initiated, medical responders can receive this critical information before arriving on the scene, saving precious time during a personal emergency.

Frontpoint’s monitoring service, Rapid Response, utilizes the Alarm Validation Scoring Standard (AVS-01). This system accurately scores intrusion alarms, enhancing our awareness of situations and enabling our monitoring specialists to provide clearer updates on what's happening at your home or business. With AVS-01, we confirm the legitimacy of alarms faster, so our monitoring specialists can respond promptly when it's crucial, increasing the chances of catching intruders and preventing damage to your property. 

Certain cities in the US are running security camera rebate programs. If you register your outdoor security cameras with the city to make footage accessible to the local police department, you’ll receive a rebate up to a certain amount per camera. Simply search “Security camera rebate program (your city/state)” online to see if your city offers a program.

To better protect your pets, we recommend adding their information to your account and keeping it up-to-date if there are ever any changes. Emergency responders will automatically receive this information in the event of an emergency. While you may not be home or accessible at the time of an emergency, responders may be able to make a rescue and save your pet knowing he/she is inside.

Although we’ve made setup easy and simple, sometimes you need an extra hand. We've teamed up with HelloTech - the best professional installers we know in the industry - to ensure you have access to high-quality installation services. With over a million services completed and an over 4-star average customer rating, HelloTech has highly-vetted technicians in all 50 states.