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What Reviewers Say About the Best Home Security Systems

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Editor
|March 19, 2013As crime rates rise in America, more consumers are choosing to protect themselves with home security systems. Residential burglary resulted in an estimated $4.8 billion in lost property in 2011* and we’d all like to avoid being part of that statistic. But, considering all the alarm companies out there – with their “special offers” and wide-sweeping marketing claims – how can you decide which home security system is really the best?
Home Security Consumer Reports – Learn from Experience If you’ve never owned a home security system, you don’t have personal experience to fall back on. But many people do. Thousands of homeowners and renters just like you have taken the step toward protecting their homes, and they can provide a wealth of knowledge. You probably already use review websites when you’re selecting a restaurant or hotel. Many of these sites can also lead you to the best security systems. You can find detailed customer reviews describing everything from the home security shopping experience to system setup, to the special features their alarm company provides. Customers also share feedback on the level of service they receive. Some of this feedback may be negative, which can be as useful as a positive recommendation. If you see a lot of negative comments about a company’s customer service, you probably want to look for a different provider. Consumer reports aren’t the only good resource. The home security industry has many reputable and educational websites, providing data ranging from the habits of burglars to rankings of the best home security companies. Of course the BBB (Better Business Bureau) is a classic resource and should be included in your pre-purchase research. A quick visit to their website will tell you which home security companies are accredited, what grade they earn (A- or C+, for example) and whether or not complaints are filed. For additional information on complaints, check out sites like RipOffReport.com and Complaints.com. Characteristics of the Best Home Security Systems So what specifics do reviewers share about home security systems? Our study of reviews across a multitude of consumer resources revealed the following common themes:- Cellular monitoring is safer
- Wireless is the way to go – for simplicity, convenience and flexibility
- Mobile apps give you security on the go
- DIY security systems are easier than you think, and will save you money
- Good customer service is critical