How to Set up Power Outage Notifications Using Frontpoint

This blog was originally published in May 2015. It was updated in May 2020 with new product information.

Power outages are bound to happen, especially during summer lighting storms. But don’t worry, your Frontpoint system will keep on trucking even when everything goes dark. The Frontpoint Hub comes equipped with a 24-hour backup battery that will keep your system functioning in the event of a power outage.

However, did you know that there is more that your system can do for you when the power goes out, even when you’re not home?

Through our interactive features, it will send a power outage notification to your mobile device if your Hub has been running on its backup power for 15 minutes. If the outage continues for another 10 minutes, you’ll receive a follow-up message with information about any neighboring security systems that are also without power. This allows you to determine whether the problem is widespread or isolated to your home. And once power is restored, you’ll be also be notified.

Here's how to set up your outage notification:

1. Log into your MyFrontpoint.com account and set up a new Notification
2. Go to the Notifications tab
3. Click new Notification
4. On the Property Awareness sub-tab, select “Your property lost power”
5. Check Power Failure and Power Restored
6. Choose who to notify when there’s a power failure
7. You can sign up for email, text or push notifications
8. Click Save Notification

For more information, check out our blog, “How Do Home Security Systems Work When the Power Goes Out.”

Frontpoint keeps families safer and more connected in their everyday lives. We've been revolutionizing the home security industry for over a decade. And we're just getting started. To shop DIY home security systems, check out our Security Packages. If you have questions or would like to discuss a quote, contact us at 1-877-602-5276.